Customer Support Archive | Dr. Brown's https://www.drbrowns.gr/customer-support/ Pacifiers and Teethers Wed, 17 Feb 2021 19:23:58 +0000 el hourly 1 https://wordpress.org/?v=6.6.5 Customflow Double Electric Pump Instructions https://www.drbrowns.gr/customer-support/customflow-double-electric-pump-instructions/ Fri, 20 Nov 2020 21:11:46 +0000 https://drbrowns.wpengine.com/?post_type=customer-support&p=8111 The post Customflow Double Electric Pump Instructions appeared first on Dr. Brown's.

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]]> Can I replace the straws in my Baby’s First Straw Cup? https://www.drbrowns.gr/customer-support/can-i-replace-the-straws-in-my-babys-first-straw-cup/ Fri, 06 Mar 2020 21:14:51 +0000 https://drbrowns.wpengine.com/?post_type=customer-support&p=18677 Yes! You do not have to replace the whole cup when the straw wears out in Baby’s First Straw Cup. Whether you have a chewer or the straw has been loved to death, you can easily replace it by purchasing a replacement kit here.

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]]> Yes! You do not have to replace the whole cup when the straw wears out in Baby’s First Straw Cup. Whether you have a chewer or the straw has been loved to death, you can easily replace it by purchasing a replacement kit here.

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]]> Why can’t I get liquid through the straw in my Straw Cup? https://www.drbrowns.gr/customer-support/why-cant-i-get-liquid-through-the-straw-in-my-straw-cup/ Fri, 06 Mar 2020 21:14:34 +0000 https://drbrowns.wpengine.com/?post_type=customer-support&p=18673 Liquid should flow through the straw in the Dr. Brown’s Straw Cup with no issues and should not be difficult to suck. If you and your child are experiencing issues getting liquid through the straw, the valve may be on backwards. Follow these instructions to troubleshoot: Install the silicone STRAW […]

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]]> Liquid should flow through the straw in the Dr. Brown’s Straw Cup with no issues and should not be difficult to suck. If you and your child are experiencing issues getting liquid through the straw, the valve may be on backwards. Follow these instructions to troubleshoot:

  1. Install the silicone STRAW SPOUT to the CAP by inserting it through the hole in the CAP.
  2. Pull the silicone STRAW SPOUT from above until it snaps into place.
  3. Insert the plastic STRAW TUBE into the bottom of the STRAW SPOUT.
  4. Fill CUP with liquid for feeding.
  5. Screw the CAP onto the CUP until snugly fi­t.

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]]> Why is my Straw Cup leaking? https://www.drbrowns.gr/customer-support/why-is-my-straw-cup-leaking/ Fri, 06 Mar 2020 21:14:10 +0000 https://drbrowns.wpengine.com/?post_type=customer-support&p=18671 Sometimes you may find that your Dr. Brown’s Straw Cup has leaked liquid out of the top. That’s because when any closed cup has a straw, by design, pressure can build up inside the cup. Pressure builds for many reasons, but the main reasons are temperature changes or pressure changes […]

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]]> Sometimes you may find that your Dr. Brown’s Straw Cup has leaked liquid out of the top. That’s because when any closed cup has a straw, by design, pressure can build up inside the cup. Pressure builds for many reasons, but the main reasons are temperature changes or pressure changes outside of the cup (such as traveling via airplanes). To avoid this, simply keep your straw cup closed when not in use. When you go to use it, slightly unscrew the cap to release the pressure before using the straw.

If you are still experiencing issues with your cup, please reach out to our Customer Service Team today.

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]]> How do I make the writing permanent on MyBands™? https://www.drbrowns.gr/customer-support/how-do-i-make-the-writing-permanent-on-mybands/ Fri, 06 Mar 2020 21:13:48 +0000 https://drbrowns.wpengine.com/?post_type=customer-support&p=18669 The Dr. Brown’s™ MyBands™ reusable bottle labels allow you to wipe off the name on the band or make it permanent. In order to make it permanent, handwrite on your MyBands with a ballpoint pen and expose it to high heat for at least five minutes. You can do this […]

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]]> The Dr. Brown’s™ MyBands™ reusable bottle labels allow you to wipe off the name on the band or make it permanent. In order to make it permanent, handwrite on your MyBands with a ballpoint pen and expose it to high heat for at least five minutes. You can do this by putting MyBands in boiling water, letting it run through the drying feature on your dishwasher, or exposing it to heat from a bottle warmer.

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]]> What are the stages/ages for HappyPaci™ Pacifier? https://www.drbrowns.gr/customer-support/what-are-the-stages-ages-for-happypaci-pacifier/ Fri, 06 Mar 2020 21:09:26 +0000 https://drbrowns.wpengine.com/?post_type=customer-support&p=18667 Dr. Brown’s™ HappyPaci™ can be used by babies from newborn to 6 months. HappyPaci pacifier is shaped like Dr. Brown’s Narrow Nipple, which helps with acceptance since it’s familiar to babies who use bottles. Always speak with your pediatrician about any concerns with particular pacifiers, when to use one and […]

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]]> Dr. Brown’s™ HappyPaci™ can be used by babies from newborn to 6 months. HappyPaci pacifier is shaped like Dr. Brown’s Narrow Nipple, which helps with acceptance since it’s familiar to babies who use bottles. Always speak with your pediatrician about any concerns with particular pacifiers, when to use one and when to wean your baby.

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]]> What are your bottles made of? https://www.drbrowns.gr/customer-support/what-are-your-bottles-made-of/ Fri, 06 Mar 2020 21:09:05 +0000 https://drbrowns.wpengine.com/?post_type=customer-support&p=18665 Dr. Brown’s bottles are made of BPA-free polypropylene plastic or BPA-free, pharmaceutical-grade borosilicate glass that is heat and thermal shock-resistant. All components of the Dr. Brown’s bottle, including the vent insert, vent reservoir, travel disk, nipple collar, and cap are also BPA-free. Our nipples are made of silicone.

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]]> Dr. Brown’s bottles are made of BPA-free polypropylene plastic or BPA-free, pharmaceutical-grade borosilicate glass that is heat and thermal shock-resistant. All components of the Dr. Brown’s bottle, including the vent insert, vent reservoir, travel disk, nipple collar, and cap are also BPA-free. Our nipples are made of silicone.

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]]> Microwave Steam Sterilizer Instructions https://www.drbrowns.gr/customer-support/microwave-steam-sterilizer-instructions/ Tue, 11 Feb 2020 15:04:33 +0000 https://drbrowns.wpengine.com/?post_type=customer-support&p=13529 The post Microwave Steam Sterilizer Instructions appeared first on Dr. Brown's.

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]]> Soft Spout Sippy Cups Instructions https://www.drbrowns.gr/customer-support/soft-spout-sippy-cups-instructions/ Wed, 29 Jan 2020 21:38:37 +0000 https://drbrowns.wpengine.com/?post_type=customer-support&p=10987 The post Soft Spout Sippy Cups Instructions appeared first on Dr. Brown's.

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]]> Hard Spout Sippy Cup Instructions https://www.drbrowns.gr/customer-support/hard-spout-sippy-cup-instructions/ Wed, 29 Jan 2020 21:31:10 +0000 https://drbrowns.wpengine.com/?post_type=customer-support&p=10983 The post Hard Spout Sippy Cup Instructions appeared first on Dr. Brown's.

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