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	<title>FAQ Archives | Dr. Brown&#039;s</title>
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	<link>https://www.drbrowns.gr/support-type/faq/</link>
	<description>Pacifiers and Teethers</description>
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		<title>Can I replace the straws in my Baby’s First Straw Cup?</title>
		<link>https://www.drbrowns.gr/customer-support/can-i-replace-the-straws-in-my-babys-first-straw-cup/</link>
		
		<dc:creator><![CDATA[support]]></dc:creator>
		<pubDate>Fri, 06 Mar 2020 21:14:51 +0000</pubDate>
				<guid isPermaLink="false">https://drbrowns.wpengine.com/?post_type=customer-support&#038;p=18677</guid>

					<description><![CDATA[<p>Yes! You do not have to replace the whole cup when the straw wears out in Baby’s First Straw Cup. Whether you have a chewer or the straw has been loved to death, you can easily replace it by purchasing a replacement kit here.</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/can-i-replace-the-straws-in-my-babys-first-straw-cup/">Can I replace the straws in my Baby’s First Straw Cup?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Yes! You do not have to replace the whole cup when the straw wears out in Baby’s First Straw Cup. Whether you have a chewer or the straw has been loved to death, you can easily replace it by purchasing a <a href="https://drbrowns.wpengine.com/product/dr-browns-babys-first-straw-cup-replacement-kit/">replacement kit here</a>.</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/can-i-replace-the-straws-in-my-babys-first-straw-cup/">Can I replace the straws in my Baby’s First Straw Cup?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
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		<title>Why can’t I get liquid through the straw in my Straw Cup?</title>
		<link>https://www.drbrowns.gr/customer-support/why-cant-i-get-liquid-through-the-straw-in-my-straw-cup/</link>
		
		<dc:creator><![CDATA[support]]></dc:creator>
		<pubDate>Fri, 06 Mar 2020 21:14:34 +0000</pubDate>
				<guid isPermaLink="false">https://drbrowns.wpengine.com/?post_type=customer-support&#038;p=18673</guid>

					<description><![CDATA[<p>Liquid should flow through the straw in the Dr. Brown’s Straw Cup with no issues and should not be difficult to suck. If you and your child are experiencing issues getting liquid through the straw, the valve may be on backwards. Follow these instructions to troubleshoot: Install the silicone STRAW [&#8230;]</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/why-cant-i-get-liquid-through-the-straw-in-my-straw-cup/">Why can’t I get liquid through the straw in my Straw Cup?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Liquid should flow through the straw in the Dr. Brown’s Straw Cup with no issues and should not be difficult to suck. If you and your child are experiencing issues getting liquid through the straw, the valve may be on backwards. Follow these instructions to troubleshoot:</p>
<ol>
<li>Install the silicone STRAW SPOUT to the CAP by inserting it through the hole in the CAP.</li>
<li>Pull the silicone STRAW SPOUT from above until it snaps into place.</li>
<li>Insert the plastic STRAW TUBE into the bottom of the STRAW SPOUT.</li>
<li>Fill CUP with liquid for feeding.</li>
<li>Screw the CAP onto the CUP until snugly fi­t.</li>
</ol>
<p>The post <a href="https://www.drbrowns.gr/customer-support/why-cant-i-get-liquid-through-the-straw-in-my-straw-cup/">Why can’t I get liquid through the straw in my Straw Cup?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
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		<title>Why is my Straw Cup leaking?</title>
		<link>https://www.drbrowns.gr/customer-support/why-is-my-straw-cup-leaking/</link>
		
		<dc:creator><![CDATA[support]]></dc:creator>
		<pubDate>Fri, 06 Mar 2020 21:14:10 +0000</pubDate>
				<guid isPermaLink="false">https://drbrowns.wpengine.com/?post_type=customer-support&#038;p=18671</guid>

					<description><![CDATA[<p>Sometimes you may find that your Dr. Brown’s Straw Cup has leaked liquid out of the top. That’s because when any closed cup has a straw, by design, pressure can build up inside the cup. Pressure builds for many reasons, but the main reasons are temperature changes or pressure changes [&#8230;]</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/why-is-my-straw-cup-leaking/">Why is my Straw Cup leaking?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Sometimes you may find that your Dr. Brown’s Straw Cup has leaked liquid out of the top. That’s because when any closed cup has a straw, by design, pressure can build up inside the cup. Pressure builds for many reasons, but the main reasons are temperature changes or pressure changes outside of the cup (such as traveling via airplanes). To avoid this, simply keep your straw cup closed when not in use. When you go to use it, slightly unscrew the cap to release the pressure before using the straw.</p>
<p>If you are still experiencing issues with your cup, please reach out to our <a href="https://drbrowns.wpengine.com/contact-us/">Customer Service Team</a> today.</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/why-is-my-straw-cup-leaking/">Why is my Straw Cup leaking?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
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		<title>How do I make the writing permanent on MyBands™?</title>
		<link>https://www.drbrowns.gr/customer-support/how-do-i-make-the-writing-permanent-on-mybands/</link>
		
		<dc:creator><![CDATA[support]]></dc:creator>
		<pubDate>Fri, 06 Mar 2020 21:13:48 +0000</pubDate>
				<guid isPermaLink="false">https://drbrowns.wpengine.com/?post_type=customer-support&#038;p=18669</guid>

					<description><![CDATA[<p>The Dr. Brown’s™ MyBands™ reusable bottle labels allow you to wipe off the name on the band or make it permanent. In order to make it permanent, handwrite on your MyBands with a ballpoint pen and expose it to high heat for at least five minutes. You can do this [&#8230;]</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/how-do-i-make-the-writing-permanent-on-mybands/">How do I make the writing permanent on MyBands™?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The Dr. Brown’s™ MyBands™ reusable bottle labels allow you to wipe off the name on the band or make it permanent. In order to make it permanent, handwrite on your MyBands with a ballpoint pen and expose it to high heat for at least five minutes. You can do this by putting MyBands in boiling water, letting it run through the drying feature on your dishwasher, or exposing it to heat from a bottle warmer.</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/how-do-i-make-the-writing-permanent-on-mybands/">How do I make the writing permanent on MyBands™?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
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		<title>What are the stages/ages for HappyPaci™ Pacifier?</title>
		<link>https://www.drbrowns.gr/customer-support/what-are-the-stages-ages-for-happypaci-pacifier/</link>
		
		<dc:creator><![CDATA[support]]></dc:creator>
		<pubDate>Fri, 06 Mar 2020 21:09:26 +0000</pubDate>
				<guid isPermaLink="false">https://drbrowns.wpengine.com/?post_type=customer-support&#038;p=18667</guid>

					<description><![CDATA[<p>Dr. Brown’s™ HappyPaci™ can be used by babies from newborn to 6 months. HappyPaci pacifier is shaped like Dr. Brown’s Narrow Nipple, which helps with acceptance since it&#8217;s familiar to babies who use bottles. Always speak with your pediatrician about any concerns with particular pacifiers, when to use one and [&#8230;]</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/what-are-the-stages-ages-for-happypaci-pacifier/">What are the stages/ages for HappyPaci™ Pacifier?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Dr. Brown’s™ HappyPaci™ can be used by babies from newborn to 6 months. HappyPaci pacifier is shaped like Dr. Brown’s Narrow Nipple, which helps with acceptance since it&#8217;s familiar to babies who use bottles. Always speak with your pediatrician about any concerns with particular pacifiers, when to use one and when to wean your baby.</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/what-are-the-stages-ages-for-happypaci-pacifier/">What are the stages/ages for HappyPaci™ Pacifier?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
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		<title>What are your bottles made of?</title>
		<link>https://www.drbrowns.gr/customer-support/what-are-your-bottles-made-of/</link>
		
		<dc:creator><![CDATA[support]]></dc:creator>
		<pubDate>Fri, 06 Mar 2020 21:09:05 +0000</pubDate>
				<guid isPermaLink="false">https://drbrowns.wpengine.com/?post_type=customer-support&#038;p=18665</guid>

					<description><![CDATA[<p>Dr. Brown’s bottles are made of BPA-free polypropylene plastic or BPA-free, pharmaceutical-grade borosilicate glass that is heat and thermal shock-resistant. All components of the Dr. Brown’s bottle, including the vent insert, vent reservoir, travel disk, nipple collar, and cap are also BPA-free. Our nipples are made of silicone.</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/what-are-your-bottles-made-of/">What are your bottles made of?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Dr. Brown’s bottles are made of BPA-free polypropylene plastic or BPA-free, pharmaceutical-grade borosilicate glass that is heat and thermal shock-resistant. All components of the Dr. Brown’s bottle, including the vent insert, vent reservoir, travel disk, nipple collar, and cap are also BPA-free. Our nipples are made of silicone.</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/what-are-your-bottles-made-of/">What are your bottles made of?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
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		<title>Why is the ink peeling off my bottle?</title>
		<link>https://www.drbrowns.gr/customer-support/why-is-the-ink-peeling-off-my-bottle/</link>
		
		<dc:creator><![CDATA[support]]></dc:creator>
		<pubDate>Fri, 17 Jan 2020 16:48:06 +0000</pubDate>
				<guid isPermaLink="false">https://drbrowns.wpengine.com/?post_type=customer-support&#038;p=5385</guid>

					<description><![CDATA[<p>Over time, lots of washing and sterilizing can cause the ink to fade on the bottle vessel. The ink is non-toxic, follows stringent international standards, and poses no harm. Some tips to prevent further issues: Avoid over-sterilizing and aggressive hand scrubbing. Check out the Cleaning Tips for more info. For [&#8230;]</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/why-is-the-ink-peeling-off-my-bottle/">Why is the ink peeling off my bottle?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Over time, lots of washing and sterilizing can cause the ink to fade on the bottle vessel. The ink is non-toxic, follows stringent international standards, and poses no harm. Some tips to prevent further issues: Avoid over-sterilizing and aggressive hand scrubbing. Check out the <a href="/customer-support/how-to-clean-and-sterilize-bottles/">Cleaning Tips</a> for more info. For additional questions, our <a href="/contact-us/">Customer Service</a> is happy to help!</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/why-is-the-ink-peeling-off-my-bottle/">Why is the ink peeling off my bottle?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
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		<title>Why are my bottles leaking?</title>
		<link>https://www.drbrowns.gr/customer-support/why-are-my-bottles-leaking/</link>
		
		<dc:creator><![CDATA[support]]></dc:creator>
		<pubDate>Thu, 16 Jan 2020 17:55:30 +0000</pubDate>
				<guid isPermaLink="false">https://drbrowns.wpengine.com/?post_type=customer-support&#038;p=5388</guid>

					<description><![CDATA[<p>The vent system in Dr. Brown’s bottles is what gives our bottle the benefits of reduced colic, gas, spit-up and burping – which makes it a great for feeding baby. When the vent, collar, and nipple are on the bottle, it is not a sealed storage container and you may [&#8230;]</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/why-are-my-bottles-leaking/">Why are my bottles leaking?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The vent system in Dr. Brown’s bottles is what gives our bottle the benefits of reduced colic, gas, spit-up and burping – which makes it a great for feeding baby. When the vent, collar, and nipple are on the bottle, it is not a sealed storage container and you may experience leaking in certain situations. Here are three solutions to leaking issues:</p>
<h2>Leaking while feeding:</h2>
<p>Nipple flow levels can be too fast or slow for baby. If the nipple flow level is too slow, baby will suck harder and harder to get more milk. This can push air into the vent, causing pressure to build up. That pressure may then push liquid out of the collar, causing leaking. Increasing the nipple flow level up to the next level may solve this issue.</p>
<p>Learn more about <a href="/customer-support/getting-started-with-dr-browns-nipples/">choosing the right nipple flow level</a> for baby now.</p>
<h2>Leaking while traveling:</h2>
<p>Because the bottle works the way it does, it is an open system that allows liquid to drip out of the nipple when turned over. When the vent, collar and nipple are on, the bottle needs to remain upright. Placing a bottle cap over the nipple does not prevent liquid from coming out of the nipple when turned over.</p>
<ul>
<li>When traveling <b>short distances</b> like to daycare, keep the parts on, use the included Travel Disk and keep the bottle upright to help prevent leaking.</li>
<li>When traveling <b>longer distances</b>, by plane, or when the bottle cannot remain upright, remove the vent, collar and nipple and screw on a <a href="/product/dr-browns-original-baby-bottle-storage-travel-caps-3-count/">Storage Travel Cap</a>. The parts can be stored in a clean storage bag.</li>
</ul>
<p>For more tips to traveling with Dr. Brown’s bottles, check out our <a href="/support-type/tip/">Tips</a> page.</p>
<h2>Leaking while preparing:</h2>
<p>When warming a bottle or mixing formula by shaking when the parts are in, changes in pressure in the bottle may happen. This could cause leaking to occur out of the collar. When warming your bottles or shaking to mix formula, remove the parts and screw on a storage travel cap.</p>
<p>Some daycares do not allow any modifications to the bottle and will not remove the parts before warming. In this case, ask the daycare to loosen the collar before warming to help release pressure.</p>
<p>For more tips on preparing your bottles, check out our article on <a href="/2018/08/23/how-to-warm-a-baby-bottle/">how to warm Dr. Brown’s bottles</a> and <a href="/2018/02/15/how-to-mix-baby-formula/">how to mix formula</a>.</p>
<p>Your experience with Dr. Brown’s products is our top priority. If you’re having issues with your Dr. Brown’s bottles for any reason, please reach out to our customer service team. They are real people, happy to help.</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/why-are-my-bottles-leaking/">Why are my bottles leaking?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
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		<title>Why is my Bottle Brush sponge tearing?</title>
		<link>https://www.drbrowns.gr/customer-support/why-is-my-bottle-brush-sponge-tearing/</link>
		
		<dc:creator><![CDATA[support]]></dc:creator>
		<pubDate>Wed, 15 Jan 2020 22:21:17 +0000</pubDate>
				<guid isPermaLink="false">https://drbrowns.wpengine.com/?post_type=customer-support&#038;p=5311</guid>

					<description><![CDATA[<p>Dr. Brown’s Bottle Brush features a sponge head designed to reach into the corners of the baby bottle to gently scrub without scratching. Using a rocking/twisting motion to put it in and pull it out of the bottle can help prevent the sponge tearing. Here is a short video clip [&#8230;]</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/why-is-my-bottle-brush-sponge-tearing/">Why is my Bottle Brush sponge tearing?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Dr. Brown’s Bottle Brush features a sponge head designed to reach into the corners of the baby bottle to gently scrub without scratching. Using a rocking/twisting motion to put it in and pull it out of the bottle can help prevent the sponge tearing. Here is a short video clip that shows the technique:</p>
<p><iframe width="560" height="315" src="https://www.youtube.com/embed/y96bZ0KNWnA" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe></p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/why-is-my-bottle-brush-sponge-tearing/">Why is my Bottle Brush sponge tearing?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
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		<title>Is your bottle cloudy, stained, or is there an odor?</title>
		<link>https://www.drbrowns.gr/customer-support/is-your-bottle-cloudy-stained-or-is-there-an-odor/</link>
		
		<dc:creator><![CDATA[support]]></dc:creator>
		<pubDate>Thu, 09 Jan 2020 14:13:09 +0000</pubDate>
				<guid isPermaLink="false">https://drbrowns.wpengine.com/?post_type=customer-support&#038;p=5535</guid>

					<description><![CDATA[<p>Odor, cloudiness and staining Milk and formula can build up in the bottle and can cause a slight odor. Here&#8217;s some things you can try: Odors: Odors may be removed by putting baking soda and warm water in the bottle and cleaning with a bottle brush. To get rid of [&#8230;]</p>
<p>The post <a href="https://www.drbrowns.gr/customer-support/is-your-bottle-cloudy-stained-or-is-there-an-odor/">Is your bottle cloudy, stained, or is there an odor?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
]]></description>
										<content:encoded><![CDATA[<h2>Odor, cloudiness and staining</h2>
<p>Milk and formula can build up in the bottle and can cause a slight odor. Here&#8217;s some things you can try:</p>
<ul>
<li><b>Odors:</b> Odors may be removed by putting baking soda and warm water in the bottle and cleaning with a bottle brush. To get rid of stronger odors like a sour-milk smell, fill the bottle with warm water, add a teaspoon of baking soda, shake well, and let stand overnight.</li>
<li><b>Stains and Cloudiness:</b> Soak bottle in a 50/50 mixture of white vinegar and water, and then rinse with cold water, which can help remove stains and cloudiness as well as odors.</li>
</ul>
<p>The post <a href="https://www.drbrowns.gr/customer-support/is-your-bottle-cloudy-stained-or-is-there-an-odor/">Is your bottle cloudy, stained, or is there an odor?</a> appeared first on <a href="https://www.drbrowns.gr">Dr. Brown&#039;s</a>.</p>
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